Website: www.iessunvalley.com
Entity Name: Integrated Electronic Solutions (“Company”, “we”, “us”, or “our”)

This Privacy Policy (“Policy”) describes the manner in which Integrated Electronic Solutions collects, uses, discloses, and safeguards the personal information of users (“you”, “your”) who access or interact with our website, products, or services, including SMS communications. This Policy applies solely to information collected through iessunvalley.com and related communications.

1. Information Collection
We may collect personal and non-personal information from users through the following means:

a. Personal Information:
Includes, but is not limited to, your name, telephone number, email address, mailing address, or any other data voluntarily submitted by you through forms, communications, or transactions with our business.

b. SMS Opt-In Data:
We collect phone numbers and consent where a user has explicitly opted in to receive SMS (Short Message Service) communications. Such data is collected via verbal agreement, electronic forms, or other documented methods of consent.

c. Technical/Usage Data:
We may automatically collect certain technical information through cookies, log files, or analytics tools, including IP address, browser type, referring/exit pages, and usage data associated with site navigation.

2. Use of Information
We may use your information for the following purposes:

• To provide products and services to you;
• To communicate with you regarding services, inquiries, or requests;
• To facilitate SMS communications for operational or informational purposes (with consent);
• To enhance user experience and improve our website and services;
• To comply with applicable legal obligations or enforce our rights.

3. Disclosure of Information
We do not sell, rent, lease, or otherwise disclose your personal information to third parties for marketing purposes.

• • SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

We may disclose personal information under the following limited circumstances:

• To service providers and vendors under contractual obligation to perform services on our behalf, solely to the extent necessary;
• To comply with applicable laws, regulations, legal processes, or enforceable governmental requests;
• To enforce our Terms of Service or protect our operations, users, or the public from harm or illegal activities.

4. Data Security
We employ commercially reasonable physical, technical, and administrative safeguards designed to secure your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have collected personal information from a child under 13, please contact us to request deletion.

• 6. Your Rights and Choices
  Email Communications: You may unsubscribe from email marketing communications by following the instructions contained in any such email or by contacting us directly.
• SMS Communications: You may opt out of receiving SMS communications at any time. See Section 8: SMS Terms & Conditions for further details.

7. Changes to this Privacy Policy
We reserve the right to update or amend this Policy at any time without prior notice. Any such changes will be posted to this page with an updated effective date. Your continued use of our website and services following the posting of changes constitutes your acceptance of such changes.

8. SMS Terms & Conditions
The following terms govern your use of SMS communications provided by Integrated Electronic Solutions:

1. Consent to Receive SMS Messages
   By providing your mobile phone number and affirmatively opting in to SMS communications, you consent to receive SMS messages from Integrated Electronic Solutions. These may include service-related, transactional, or informational messages. The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
   Messages may include but are not limited to appointment confirmations, service updates, reminders, and customer service communications.
3. Message Frequency
   Message frequency will vary depending on your interactions with our business. We do not guarantee a fixed number of messages per month.
4. Fees and Charges
   Standard message and data rates may apply based on your wireless service provider’s plan. Charges may vary if messages are received while roaming internationally or via certain carriers.
5. Methods of Opting In
   You may opt-in to receive SMS messages through:
   • Verbal consent during interactions with a representative;
6. Opt-Out Procedures
   You may revoke your consent and opt-out of receiving SMS messages at any time by replying with the keyword “STOP” to any message. Alternatively, you may email info@iessunvalley.com to request removal from our SMS list.
7. Support and Help
   To request support, reply with the keyword “HELP” to any SMS message. For additional assistance, contact us via email at info@iessunvalley.com.
8. Standard Disclosures
   • Message and data rates may apply;
   • Message frequency may vary;
   • Text “STOP” to opt out at any time;
   • Text “HELP” for assistance.
9. Contact Information
   If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us: Integrated Electronic Solutions, info@iessunvalley.com.